Contact Us

Addresses and phone numbers

• FTB Information Directory | Where to mail returns or payments | Find a field office | Public Affairs Office

Information and answers to general tax questions

• Frequently asked questions | Recorded answers | Email
• Get forms: Online | By phone | By US mail | Pick up personal income tax booklets

Information about your account

• Call us, Monday through Friday, 7 a.m. - 6 p.m., except state holidays. Be prepared to give your name, address and social security number.
  • 800.852.5711 (inside the U.S.)
  • 916.845.6500 (outside the U.S.)
• Look it up online – View your account balance, payments made, wage and withholding information, FTB issued 1099-G and 1099-INT information, and your refund status.
• Write to us – Get answers to specific questions.

Answers about Homeowner or Renter Assistance payment

• Check HRA payment status - Be prepared to give your name, address and social security number.

Unresolved tax problems

• Taxpayer Advocate – Get an independent review of your unresolved tax problems.

Report a web problem or make a suggestion

• Contact us about the website | Send comments or suggestions to our Executive Officer

Report tax fraud

• Reporting income tax fraud – Report an individual or company you suspect is not complying with the tax laws.